Privacy Policy.
How Chad Carroll Real Estate collects, uses, and protects information about visitors to this website and clients of the business. Plain language, no surprises.
This Privacy Policy explains how Chad Carroll Real Estate (“we”, “us”, “our”) collects, uses, and shares information about visitors to chadcarrollrealestate.com and clients of our business.
Information we collect
When you contact us through this website, email us, text us, or call us, we may collect:
- Contact details: name, email address, phone number, mailing address (if you provide it)
- Inquiry information: what you’re looking for, properties you’re interested in, your preferences, what you’re trying to figure out
- Standard web logs: IP address, browser type, pages visited, time on site (collected automatically by our hosting infrastructure)
We do not knowingly collect information from anyone under the age of 13.
How we use your information
We use the information you provide to:
- Respond to your inquiries
- Schedule showings, meetings, and calls
- Send you appointment reminders and transaction-related communication
- Match you with relevant listings or market information when you have asked us to do so
- Comply with legal and regulatory requirements
How we share your information
We do not sell your information. We share information only in these limited cases:
- With your explicit permission (for example, introducing you to a lender, contractor, or inspector you have asked to be connected with)
- With service providers who help us operate this website or our business (email hosting, CRM, scheduling tools), under standard confidentiality terms
- When required by law, court order, or to protect rights and safety
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
SMS and text message communications
If you have opted in to text message communication from us, see our SMS Terms and Conditions for the details on what kinds of messages you may receive, how often, and how to opt out.
Cookies and tracking
This website uses standard web cookies to support basic site functionality and to understand how visitors use the site in aggregate. You can disable cookies through your browser settings. Doing so may affect how some features work.
Your choices
- You can opt out of SMS messages anytime by replying STOP to any text from us, or by contacting us directly.
- You can ask us to delete or update the information we have about you by contacting us.
- You can unsubscribe from email communication by replying to any message we have sent.
Data security
We take reasonable steps to protect your information. No system is 100% secure, and we cannot guarantee absolute security against every threat. If you are concerned about a specific security issue, contact us right away so we can address it.
Changes to this policy
We may update this policy from time to time. The current version will always be at this URL with a “last updated” date at the bottom.
Contact
If you have questions about this privacy policy, how your information is handled, or you want to make a request about your data:
Chad Carroll Real Estate
2082 W Walnut Street
Lake Charles, LA 70601
ccarrollproperties@gmail.com
(337) 884-4553
Last updated: May 22, 2026.